From technical assistance to compliance training

Our global support centers in Switzerland, Slovenia, Hong Kong and South Africa are your reliable partners for fast and effective support. Our dedicated team of compliance and IT experts is always on hand with expertise and advice to meet your needs. We ensure that you receive the best possible service. We are here to support your success and provide you the highest level of customer satisfaction.

Basic support services

Along with your Pythagoras solution, you will receive our basic service package for the entire term of the licence. During normal working hours, the following services are available to you at no additional cost:

Remote -Support

We would be happy to help you with any questions about the use of your Pythagoras solution.

Technical Support

Technical -Support

Our software and technical specialists will help you with any IT issues.


Software upgrade

We continuously improve our solutions, which will benefit you throughout the license period.


Maintenance of functionalities

We do everything to ensure the functionality of your solutions.

Extra support services

We offer a wide range of services that go beyond our basic package. Please contact us for a customised offer:
Individueller Service

Individual Service

Test installations, functional enhancements, additional modules, SQL scripts, etc.


Availability Extension

Our service team is ready to assist you 24/5 or 24/7, beyond the usual local office hours


Trainings & Courses

Training courses for users and IT managers after the implementation phase


On-site Service & Support

If service-related remote access is not possible or not allowed, we will come to you.

You have questions about our software?


Remote access

For remote maintenance we rely on the tool TeamViewer

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Integrating our Pythagoras solutions into existing IT systems is easy, fast and secure.

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Our Partners

Our benchmark in all of our partnerships is the highest quality and confidentiality, from database service to hosting provider.

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