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Support
From technical assistance to compliance training

To ensure support worldwide and within the shortest possible time, we operate support centers in Switzerland, Slovenia, Hong Kong and South Africa. From there, our compliance and IT experts are available to provide you with guidance and support.

Basic support services

Together with your Pythagoras solution, you purchase our basic service package for the entire license period. During local working hours, you can use the following services at no additional cost:

Remote support

We would be happy to help you with any questions about the use of your Pythagoras solution.

Technical support

Our software and technical specialists will help you with any IT issues.

Software upgrade

We continuously improve our solutions, which will benefit you throughout the license period.

Maintenance

We do everything to ensure the functionality of your solutions.

Extra support services

We also offer numerous services beyond the basic package included with our solutions. Please ask about a personalized offer for: 

Individual service

Test installations, functional enhancements, additional modules, SQL scripts, etc.

Support availability

Our service team is ready to assist you 24/5 or 24/7, beyond the usual local office hours

Additional training

Training courses for users and IT managers after the implementation phase

On-site service

If service-related remote access is not possible or not allowed, we will come to you.

Do you have a specific service request?

Or a general question about our services?

Contact us
+41 41 747 12 90
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Remote access

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